FAQ

How long does it take for my personalized product to be delivered?

The delivery time varies depending on the product and customization. However, it is usually between 2 and 7 working days. For specific information about a particular product, please visit the product page.

Can I change or cancel my order after it has been placed?

We aim to process orders as quickly as possible. If you would like to make any changes or cancel an order, please contact us immediately. Please note that changes or cancellations may not be possible once production has already begun.

Which payment methods do you accept?

We currently accept payments by credit card (Visa, Mastercard) and PayPal.

Do you offer international delivery?

Yes, we offer worldwide shipping. Please note that additional shipping costs and customs fees may apply for international deliveries.

What kind of personalization options do you offer?

We offer a variety of personalization options including engraving, printing and embroidery. Please refer to the product pages for specific information about the available options.

Are the personalized products handmade?

Yes, all of our personalized products are handcrafted by our talented team to ensure every detail is perfect.

How can I contact you?

You can reach us in different ways:

Via live chat: Visit our website and click on the live chat button in the lower right corner to get in touch directly with one of our employees.

Via WhatsApp: Write us a message via WhatsApp to +49 174 7048255. We will endeavor to answer your inquiries as quickly as possible.

By email: Send us an email Info@bl4ckprint.de. We look forward to addressing your questions and concerns promptly.

What happens if a personalized product arrives faulty or damaged?

If your personalized product arrives faulty or damaged, please contact us immediately. We will solve the problem as quickly as possible.

Do you offer volume discounts?

Yes, we offer volume discounts for larger order quantities. Please contact us for more information.